Office for Dispute Resolution

Office for Dispute Resolution
Contacts and Services

ConsultLine, a Parent Helpline- Toll-free in Pennsylvania: 1-800-879-2301: outside Pennsylvania: 717-541-4960, ext.3332

ConsultLine is a toll-free parent helpline for special education questions and concerns. Advisors will answer questions and provide information about the special education process and the laws governing such programs for parents of children with disabilities and educational agencies that serve them.

Office For Dispute Resolution (ODR) Phone & Website:1-800-222-3353, The Office for Dispute Resolution provides the resources for parents and educational agencies to resolve disputes concerning the identification, evaluation, educational placement, or the provision of a free appropriate public education for students with disabilities, students who are gifted and children with disabilities served by the early intervention process. ODR provides Individualized Education Program (IEP) Facilitation, Mediation, Dispute Resolution Skills Training, Due Process and Appeals Panel Process, and a Speakers' Bureau.


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