Office for Dispute Resolution
Contacts and Services
ConsultLine, a Parent Helpline- Toll-free in Pennsylvania: 1-800-879-2301: outside Pennsylvania: 717-541-4960, ext.3332
ConsultLine
is a toll-free parent helpline for special education questions and
concerns. Advisors will answer questions and provide information about
the special education process and the laws governing such programs for
parents of children with disabilities and educational agencies that
serve them.
Office For Dispute Resolution (ODR) Phone & Website:1-800-222-3353, http://odr.pattan.net/
The Office for Dispute Resolution provides the resources for parents
and educational agencies to resolve disputes concerning the
identification, evaluation, educational placement, or the provision of a
free appropriate public education for students with disabilities,
students who are gifted and children with disabilities served by the
early intervention process. ODR provides Individualized Education
Program (IEP) Facilitation, Mediation, Dispute Resolution Skills
Training, Due Process and Appeals Panel Process, and a Speakers' Bureau.